G T S Training Centre Terms and Conditions

Welcome to G T S Training Centre. Please carefully read the following Terms and Conditions before booking any of our courses. By booking and attending our courses, you agree to the terms outlined below.

1. Booking and Payments

• Deposit Requirement: For some courses, a deposit is required to secure your place, with the remaining balance due on the day of the course. For other courses, full payment is required at the time of booking. Please refer to the specific information provided for each course at the time of booking for details on the payment structure.
• Payment Methods: We accept card payments online via Stripe. You can securely pay using your credit or debit card through our booking system or via a payment link we send to you.

2. Cancellation and Refund Policy

• Cancellations Made 24 Hours in Advance: If you cancel at least 24 hours before the course, your deposit will be refunded in full.
• Cancellations Made Less Than 24 Hours Before: If you cancel within 24 hours of the course start time, your deposit will not be refunded to you.
• Rescheduling: You may reschedule to the next available course if you notify us before the course begins. This is a one-time allowance. If you miss the rescheduled course, your deposit will be forfeited.
• No Shows: If you fail to attend without prior notice, the deposit will not be refunded.

3. Code of Conduct

• Expected Behavior: Participants are expected to act respectfully towards staff and other attendees. Disruptive, abusive, or inappropriate behavior will not be tolerated.
• Removal from Course: G T S Training Centre reserves the right to remove any participant for misconduct. In such cases, no refund will be given.

4. Course Changes

• Cancellation by G T S Training Centre: We reserve the right to cancel or reschedule a course due to low enrollment, instructor unavailability, or other unforeseen circumstances. In these cases, you will receive a full refund or the option to reschedule.
• Changes to Course Content: Course content may be adjusted to reflect current standards or participant needs. Any significant changes will be communicated in advance.

5. Liability Disclaimer

• Limitation of Liability: G T S Training Centre is not responsible for any personal injuries, loss, or damage to property during the course unless caused by proven negligence on our part.
• No Guarantees: Completing a course does not guarantee certification or employment. It is the participant's responsibility to meet any course requirements.

6. Data Protection and Privacy

• Data Usage: We collect your personal information to process bookings, payments, and course updates. We will not share your data with third parties without your consent, in compliance with data protection laws.
• Data Retention: You can request the deletion of your personal data at any time by contacting us at [email protected].

7. Health and Safety

• Participant Responsibility: You are responsible for following health and safety guidelines during the course. Please inform us of any medical conditions that may affect your participation.
• Emergency Situations: G T S Training Centre staff are trained to handle emergency situations, and we request full cooperation in such events.

8. Intellectual Property

• Ownership of Materials: All course materials provided by G T S Training Centre are for your personal use only. You may not copy, share, or distribute them without written permission.

9. Complaints and Dispute Resolution

• Complaints Process: If you have a concern during the course, please address it with our staff immediately. Formal complaints can be submitted in writing to [email protected]. Complaints will be handled in accordance with our Appeals procedure.
• Dispute Resolution: In the event of a dispute, we will work to resolve the issue through mediation. If necessary, disputes will be managed in line with local laws.

By booking and attending a course with G T S Training Centre, you acknowledge that you have read and agree to these Terms and Conditions. If you have any questions, feel free to contact us at [email protected].