1. Introduction

GTS Services (UK) Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and share information about you and your rights concerning your data.

2. Data We Collect

• Personal Information: We collect personal information such as your name, address, email, phone number, and payment information.
• Communication Data: We may retain messages or interactions, including emails, calls, and other communication records related to services.
• Usage Data: Data related to how you use our services, including booking history, training progress, and customer feedback.

3. How We Use Your Data
We use your data to:

• Provide our services, including managing bookings and customer support.
• Process payments, invoicing, and financial transactions.
• Improve our service offerings and user experience.
• Communicate with you regarding our services, including service updates and marketing communications (where permitted).
• Comply with legal and regulatory obligations.

4. Sharing Your Data
We may share your personal data with:

• Payment processors (e.g., Stripe) for transaction processing.
• Third-party service providers involved in delivering our services (e.g., external trainers).
• Regulatory authorities when legally required.
  We do not sell personal data to third parties.

5. Data Security
We implement security measures, including encryption and access controls, to protect your data from unauthorized access, misuse, or disclosure.

6. User Rights
You have the right to:

• Access your data.
• Request corrections or deletions.
• Object to or restrict data processing.
  To exercise your rights, please contact us at [email protected].

7. Data Retention
We retain personal data for as long as necessary to provide services and comply with legal obligations. Data may be deleted or anonymized after this period.

8. Changes to This Policy
Any updates will be communicated via email and our website.

9. Contact Us
For privacy-related concerns, contact us at:
Email: [email protected]